Data Controller
Zubra, informacijske tehnologije, d.o.o. (Zubra d.o.o.) is the data controller for personal data processing related to the Zubra website and services. Our registered address is in Ljubljana, Slovenia. You can contact us at info@zubra.si.
What Data We Collect
We collect personal data through the following channels:
- Contact Form Submissions: Name, email address, company name, service inquiry, and message content.
- Newsletter Subscriptions: Email address only (when you opt in to our newsletter).
- Server Logs: IP address, browser type, pages visited, timestamps, and referrer information for security and performance monitoring purposes.
We do not use marketing cookies or tracking cookies. Our site uses only functional and session cookies necessary for the website to operate.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: For newsletter subscriptions, we rely on your explicit consent.
- Legitimate Interest: For contact form enquiries and server security logs, we process data under our legitimate interest in responding to inquiries and maintaining website security.
How We Use Your Data
Your personal data is used only for the following purposes:
- To respond to your contact form submissions and enquiries.
- To send you our newsletter if you have subscribed.
- To maintain website security, prevent abuse, and analyse website performance.
We will not use your data for any other purpose without obtaining your prior consent.
Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Contact form submissions and newsletter subscriptions are processed entirely on our own server infrastructure. We do not use third-party form processors or marketing platforms.
Your data may be processed by the following party solely for technical delivery purposes:
- Mail Hosting Provider (zabec.net): Our email hosting provider processes email addresses and message content in transit when delivering email replies and notifications. They act as a data processor for delivery purposes only and do not retain or use your data for any other purpose.
No personal data is shared with any other third parties except where required by law.
Data Retention
We retain your personal data for the following periods:
- Contact Form Enquiries: 2 years (for business and legal purposes).
- Newsletter Subscriptions: Until you unsubscribe, at which point we delete your email address.
- Server Logs: 90 days (for security and performance analysis).
Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete data.
- Right to Erasure (Right to Be Forgotten): You can request deletion of your data, subject to certain legal exceptions.
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Data Portability: You can request your data in a portable format.
- Right to Object: You can object to the processing of your data for legitimate interest purposes.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the supervisory authority in your jurisdiction.
To exercise any of these rights, contact us at info@zubra.si.
Supervisory Authority
If you believe your data protection rights have been violated, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia:
Information Commissioner (Informacijski pooblaščenec)
Website: ip.rs.si
Cookies
Our website uses only functional and session cookies. These are necessary for the website to operate properly and include:
- Session identifiers to maintain your session state.
- Navigation preferences.
We do not use advertising cookies, tracking cookies, or analytics cookies that identify you personally. You can control cookie preferences in your browser settings.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to Zubra's website. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by updating the "Last Updated" date below. Your continued use of the website following such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us at:
Last Updated: March 2026